Requests

One list for everything people ask you to build.

Requests reach you in Slack DMs, in meetings and in passing. This gives them one list, and the helper asks what is missing before a request lands: what is wrong, who has it, one example, what done looks like.

It is free.

Queued

Returns by country in the dashboard

Asked by Anna, Slack

Building

Export the weekly order list

Asked by 2, a link

Fix the date on the stock report

Asked by Jonas, Claude

Done

A shared inbox for supplier mail

Asked by Mette, screen

#tool-requests

Anna

Can we get returns by country in the dashboard?

Tools helper

The returns tool already shows returns by country. Is something missing from it?

Anna

It is the Swedish shops. I only see them added together.

Four ways in, one list

Every request ends up in the same place with the same fields filled in, whichever way it arrived. The helper checks your tools and earlier requests, so the person asking hears "the returns tool already does this" the moment they ask.

Slack
Someone asks in a channel. The helper answers in the same thread and tells them when the request moves.
Claude or ChatGPT
Connect your own assistant over MCP. It can send a request and read the list.
A link
Anyone with the link can ask, with no account. They get a page that shows where their request stands.
The screen
Type a request here, with the helper or on a plain form.

You move it across the board

Requests go from New to Queued, Building, Trying it and Done. You rank the queue, comment, keep notes that only builders see and attach files. The person who asked hears back where they asked.